MN
Mimi N
1 reviews | Active since Mar 2023
21 Sept 2023, 11:53
Cell phone claim
What a horrible service I'm receiving from Dotsure regarding my cell phone claim. I have been waiting for the pass two days for them to authorize my claim and no one is updating and very quick to debit my account monthly .Really disappointed with them
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dotsure.co.za's replyOfficial
21 Sept 2023, 15:50Hi Mimi, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply21 Sept 2023, 15:50
Official
Hi Mimi, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za