B
Bella
1 reviews | Active since Jul 2025
07 Nov 2025, 09:36
Carrot app/PitPat
Dotsure pet insurance is amazing, but don't fall for the PitPat/Carrot sales. I told the lady I can only buy my dog food from a certain store, she said it is no problem, I can buy anywhere and load the receipts for cash back...ALL LIES! You can only buy from certain platforms/stores. The app has been giving issues since they one and now 70% of the app is not working at all. What a complete waste of money and time.
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dotsure.co.za's replyOfficial
07 Nov 2025, 15:47Hi Bella, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply07 Nov 2025, 15:47
Official
Hi Bella, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za