NM
Nkokoto M

1 reviews | Active since Jul 2019

05 Aug 2021, 21:17

Car service claim

I have car service insurance with the company, I submitted all the required documents around the second week of June 2021for my reimbur*****t of R1000 , even today I haven't received anything. All I got from them is nothing but excuses, telling me that my claim is a duplicate, and today they told me to resubmit again.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply06 Aug 2021, 08:16
Official
Hi Nkokoto,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za