LALA
Lebo Abigail Lebo Abigail
1 reviews | Active since Dec 2023
13 Dec 2023, 14:17
Car insurance
<div>I was with dotsure insurance for 3years now for car insurance,I log a claim on the 27th of November today I received a call from them the person who was interviewing me was very rude and ask questions that are not needed at because car was on accident not ****** the person who was driving the car is on insurance i added him,now they tell me that they will decline the claim and my car it's still under finance,iam hurt and so disappointed how cruel they are</div>
Helpful (0)
Replies (1)0
Replies (1)
dotsure.co.za's replyOfficial
13 Dec 2023, 14:17Hi Lebo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply13 Dec 2023, 14:17
Official
Hi Lebo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za