AM
Alfred M

1 reviews | Active since Apr 2020

01 Apr 2020, 14:19

Car Insurance claimed rejected

My was involved in a car accident on 01 April 2017 after being hit by another car from behind but it didn't pay the claim. We still pay for the car even to this date and worst part was that they continued to deduct premiums after car was written off. Insurance could have paid and then claimed from third party insurance since she wasn't at fault. Stay away from this insurance

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Replies (1)
dotsure.co.za
dotsure.co.za's reply01 Apr 2020, 14:33
Official
Hi Alfred,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. Our agents are working remotely and cannot telephonically get in contact with you. Please send us your details via chat facility on our website so we can refer this to the relevant department and will be in touch with you to investigate this matter further. 

Thanks, dotsure.co.za