TG
Tlotlo G
1 reviews | Active since Nov 2021
08 Nov 2024, 21:24
Car insurance
We had the worst experience with their car insurance, we had a breakdown om Sunday and filled the claim form Monday the whole week they have been saying they will get back to us they never did, Today all of a Sudden the claim is rejected because we have only been with them for 4 months, there is a waiting period of 6 months that we didn't know about
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dotsure.co.za's replyOfficial
11 Nov 2024, 08:22Hi Tlotlo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply11 Nov 2024, 08:22
Official
Hi Tlotlo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za