TM
Thulani M
1 reviews | Active since May 2024
22 Jul 2024, 14:41
Car Insurance
I took car insurance with DOTSURE, but I decided to cancel the car insurance after 11 days. We agreed on a premium of R783,23 per month. They deducted R2 451,47 from my bank account. They could not explain to me why they deducted so much money. I am still waiting for them to refund me.
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dotsure.co.za's replyOfficial
23 Jul 2024, 09:42Hi Thulani, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply23 Jul 2024, 09:42
Official
Hi Thulani, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za