1 reviews | Active since Apr 2018
car accident claim
i had an accident in the 30th of march 2018 and i called my insurance to come and tow the car. they did and i called them again on the 3rd of april to register my claim. i was told a cinsultant will call me in 24hrs but till today i have never received a call from them. i call them everyday but no one is willing to help me. i dont kno where they towed my car to. im frustrated waiting for help.
Good day
Thank you for contacting us.
Kidnly not that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will be posted on this platform.
We trust you find this in order.
Regards
Oakhurst Resolutions Team
Good day
Thank you for contacting us.
Kidnly not that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will be posted on this platform.
We trust you find this in order.
Regards
Oakhurst Resolutions Team
Dear Tiyani
We confirm that you have today been contacted by Kelly-Ann Rhoode who has lodged your claim and our process would have been explained to you.
We apologise for any inconvenience caused.
Regards
Dotsure Resolutions Team
Dear Tiyani
We confirm that you have today been contacted by Kelly-Ann Rhoode who has lodged your claim and our process would have been explained to you.
We apologise for any inconvenience caused.
Regards
Dotsure Resolutions Team