MC
Martin C
1 reviews | Active since Dec 2010
10 Aug 2023, 17:47
Can't get policy cancelled
Quick to take your money, but can't get the policy cancelled. Money still being debited from my account, money not being refunded. I have an email from Brandon Cloete confirming he will stop the account, but he is not responding to my emails.
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dotsure.co.za's replyOfficial
11 Aug 2023, 09:23Hi Martin, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply11 Aug 2023, 09:23
Official
Hi Martin, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za