LD
Lizzie D

1 reviews | Active since Jan 2024

27 Apr 2024, 10:26

Can't cancel Policy

I've made 2 attempts to cancel my pet policy and have received zero response. Policy No PETA 186 059

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply27 Apr 2024, 11:01
Official
Hi Lizzie, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za