AM
Avinash M
1 reviews | Active since Dec 2012
28 Nov 2022, 10:09
Cancelation of warranty because I did 3 claims I. 2 years.
I am a customer of dot Sure for the past 2 years and I was given a call on Friday 25 November to tell me my policy will be cancelled because I made 3 claims in the past 2 years. How can you run a warranty company when you don’t want to pay for repairs that arise.
I will definitely not refer your company to anyone.
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dotsure.co.za's replyOfficial
28 Nov 2022, 10:29Hi Avinash, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply28 Nov 2022, 10:29
Official
Hi Avinash, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za