AH
Ane H
1 reviews | Active since Jul 2010
16 Nov 2023, 22:42
Cancel claim after all documents sent
Claim No NYP334 Please forward the following: Photo of each side of the vehicle in full frame.(Left, Right, Front and Rear),Interior, Each tyre on the vehicle including tread depth; Clear photo of the license disc of the vehicle; Clear photo of the mileage; Photos of the damaged area. Please forward to our Claims Department. Email ***. Please use your claim number as ref: No NYP334 I sent all the documents and now the claim was cancelled because “documentation not sent”.
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dotsure.co.za's replyOfficial
17 Nov 2023, 01:18Hi Ane, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply17 Nov 2023, 01:18
Official
Hi Ane, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za