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Prince M
1 reviews | Active since Oct 2019
25 Jul 2022, 14:01
Bunch of **********!!
What's next?? Do I call and remind them to do their work or? I am so bored. Today marks exactly 31 working days since my claim was approved by Dotsure but no payment has been made into my account. The consultant said I should only make contact/enquiry after 30 working days, nauseating! I was involved in an accident in *JANUARY*! Now it's JULY, soon to be AUGUST and still no payment, they are just finding reasons not to make the payment. My car is getting worse every single day. This insurance is giving me bad vibes and becoming unreliable every day.
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dotsure.co.za's replyOfficial
25 Jul 2022, 14:46Hi Prince, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply25 Jul 2022, 14:46
Official
Hi Prince, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za