CJ
Charles J
1 reviews | Active since Jun 2024
05 Jun 2024, 12:35
BUNCH OF CON MEN
Absolute bunch of con men . A ladder came of a bakkie in front of me on the N2 heading south from Durban North and damaged my car which I had insured with Dotsure for 4 years . I have never missed a payment in those 4 years and have never claimed before . As there was no third party that Dotsure could claim the money back from they hit me with 3 excesses which meant out of a claim of R26000 I wioll be recieving R1500 to repair my car. The accident was not my fault in anyway . I suggest never taking insurance of any sort from DOT sure as they will make sure you donot recieve the full pay out . I am also going to take this issue to the Insurance oubudsman as I feel their ruling is unfair
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Replies (1)dotsure.co.za's replyOfficial
05 Jun 2024, 12:37Hi Charles, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply05 Jun 2024, 12:37
Official
Hi Charles, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
