ND
Ntombifuthi D

1 reviews | Active since Jul 2022

10 Sept 2024, 13:44

Bull**** Service

Horrible and Nonsense service from Agent who are so ****en Rude. I took upon an Insurance from them last week Tuesday the 3/9/2024 and I was told Nestar will contact me to arrange fitment because I need to use their Tracking device. Today the 10th I still have not received any comms from the tracking company. Further more I called this morning to be disrespected by Agent who says Yoooooh When speaking to them I am unable to use my own car because it does not have a tracker device yet you guys have debitted. can I then cancel the police and get my money back I will got a new Insurance and take Tracker coz ***? Begging for services I paid for? am sooooooooo Livid. own airtime to be treated like trace. your Agent are a Disgrace, I doubt they have QA

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply10 Sept 2024, 14:34
Official
Hi Ntombifuthi, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za