SW
SELENA W
1 reviews | Active since Jan 2021
08 Feb 2021, 12:54
Brilliant service Dotsure!
Having never claimed before on our Dotsure policy I was delighted to find that their online system is so easy to use! I received an email notification as well as an SMS within minutes confirming that I had registered a claim for our beloved Boston. Within ten minutes I had received a telephone call from Anneke Olivier advising that the claim was being processed, and another email confirming the details of the refund. Such an efficient service! Blows my mind. Brilliant customer service Dotsure!
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dotsure.co.za's replyOfficial
08 Feb 2021, 14:10Hi Selena,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Anneke as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Anneke as well. ;-)
The dotsure.co.za family
dotsure.co.za's reply08 Feb 2021, 14:10
Official
Hi Selena,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Anneke as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Anneke as well. ;-)
The dotsure.co.za family