Brilliant Service - Dot Sure.co.za

Other companies can learn from Dot Sure Pet Insurance. The longest they took to make a pay out was 3 days and the shortest was on the same day. Not 1 of my claims have been rejected so far. To give you an idea of today's claim: 1. Submitted via e-mail: 10H01 2. Confirmation of receipt of *** 3. E-mail to inform which agent will be helping: 10H40 Very friendly and professional agent by the name of Lee-Ann Heideman. 4. Phone call from agent: 10H42 5. E-mail confirming claim will be paid: 10H45 6. Follow-up sms: 10H45 Excellent customer orientated service - the best in the business. Thank you Dotsure and Lee-Ann.