RG
Ronnie G

1 reviews | Active since Dec 2023

01 Dec 2023, 10:36

Brilliant service Chante Du Ploy from Dotsure

I've been a member of Dotsure for the past 3 x years and we've got 2 x Basset Hounds with skin allergies, spinal challenges and the one eating stones. Chante Du Plooy handled by claim of this week and she was absolutely brilliant. I did not expect to receive a refund because I thought my dog's cover was depleted. The full refund, less my excess, was in my bank account the following day. Dotsure is better than any human medical aid. They are truly living up to their promises. Well done Chante and thank you!

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Replies (2)
dotsure.co.za
dotsure.co.za's reply12 Mar 2025, 10:04
Official
Hi Engela, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Marizel as well. ;-) The dotsure.co.za family
dotsure.co.za
dotsure.co.za's reply12 Mar 2025, 10:05
Official
Hi Ronnie, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Chante as well. ;-) The dotsure.co.za family