JP
Jacqui P

1 reviews | Active since May 2019

01 Apr 2022, 10:44

Brilliant service - AGAIN

I have been a Dotsure client for several years now. This isn't the first review I am writing for them (unsolicited review) and you'd think once would be enough, right? But every time I deal with Dotsure, every time I have a query or a claim, I am blown away by the standard of professionalism and, no exaggeration here, excellence in their level of service. It's a poor reflection on what we have come to accept as 'service' today that when we receive great service, it's so out of the ordinary that we take to social media and sites like these to broadcast it! If you are looking for pet insurance, at an affordable rate and where queries and claims are dealt with promptly and highly efficiently, I recommend Dotsure - unequivocally. In all these years, I have had NO issues or problems of any nature and they have helped me to provide really great medical care and assistance to our in-house zoo! Thank you, Dotsure!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply01 Apr 2022, 10:57
Official
Hi Jacqui,

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) 

The dotsure.co.za family