Breathe of fresh air

I have had my pet insurance with Dotsure for as long as I can remember, all 3 of my pets are now on Dotsure and I have numerous claims between them and I got to say the service received is awesome. The response is quick, they keep you in the loop follow up with phone calls and I cant recall waiting longer than 2 weeks to be refunded and generally when it is a bit longer it is because I have completed the claim correctly.