Beyond words!! This is an ongoing problem with no end in sight!

Beyond words!! This is an ongoing problem with no end in sight! 1. I’ve had about 3 or 4 technicians come out to attend to my Netstar tracking device. On my online app it continues to show my location as being at home when in fact I am at a different location. For example, I’m at work at the moment in Johannesburg, yet the online app shows my vehicle is still parked at my home address. They even changed the device the last time a technician came to me about a week or so ago., but still, same problems. 2. To add insult to injury, this morning I noticed I’ve been debited twice, the full debit for Dotsure (which includes the Netstar tracking unit, plus Netstar debited me separately an additional R145)! And when I signed up with dotsure I was forced to take the Netstar tracking service since they do not allow you to use any other tracking company. Unreal! This has all become ridiculous and I demand Dotsure addresses these ongoing problems once and for all! So in summary Dotsure, I'm debited twice for the Netstar tacking device and I'm still sitting with a device that does not function correctly!