KK
Kristy K
1 reviews | Active since Feb 2021
24 Feb 2021, 09:59
Beyond excellent service and customer relations
I have been with Dotsure for a little under a year now. Every time I put in a claim I experienced excellent service, friendly, helpful, caring, understanding and respectful staff. Their claims are paid out within 3 days and sometimes they are paid out within 12 hours! I cannot remember every person I have spoken to at Dotsure, but their sales representative right up to the most recent lady who phoned me for a claim followup and update Sherezan Erasmus has treated me with respect and were so polite and friendly!! I would recommend them to anyone!!! Well done Dotsure for your amazing brilliant and excellent service and customer relations!
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Replies (1)dotsure.co.za's replyOfficial
24 Feb 2021, 13:25Hi Kristy,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Sherezaan as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Sherezaan as well. ;-)
The dotsure.co.za family
dotsure.co.za's reply24 Feb 2021, 13:25
Official
Hi Kristy,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Sherezaan as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Sherezaan as well. ;-)
The dotsure.co.za family
