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Penny M

1 reviews | Active since Sept 2020

30 Nov 2023, 21:18

**** beware

The worst insurance company ever, i took an insurance few days before month end, they said they going to charge me a prorata which they deducted next day from there started receiving calls every second then came then i decided to cancel the policy next day morning they started deducting my money eventually i now had 3 more unknown insurances, they all deducted at once, i called them today and they told me to send my statement for refund which I did, to my surprise just now they deducted another 950 while i am expecting my refund without a notification. I feel like i am being ****med they just enter into my account and deducts whatever money they need without notification and you cannot dispute nor stop them. I am so traumatised as i needed that money the total amount they deducted so far its in a day its R2356.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply30 Nov 2023, 21:19
Official
Hi Penny, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za