CF
Crisalda F
1 reviews | Active since Feb 2018
12 Oct 2022, 05:59
Be sure before you go with dotsure
I canceled my insurance with budget because I was given a better quote with dotsure. There was a misunderstanding about the address and my premium went up by R1000. I even changed my building cover to dotsure and now the schedule shows the wrong building address too. I canceled all my other insurance policies because I thought I would get all with one company. Now I can't afford the new premiums because they are higher than the other policies. I feel so overwhelmed because this is my first car and I want to have the best insurance with the best possible premium. Now I can't afford it and I can't switch back. Please help me.
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Replies (1)dotsure.co.za's replyOfficial
12 Oct 2022, 08:03Hi Crisalda, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply12 Oct 2022, 08:03
Official
Hi Crisalda, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
