MB
Maryann B
1 reviews | Active since Oct 2020
07 Jun 2022, 19:00
be careful
They dont tell upfrint that you need to go a different day to the vet.. my dog needed h9s injections and he was to be snipped i had phoned ahead and told they said perfect go so i went and had it done same day as i didnt want ro waste fuel or time taking my dog to the same vet a day apart... fast forward to paying sorry you need to pay for it as it was done on the same day huh but what difference does it make weather its today or tomorrow apart from wasting time and fuel ... nope you need to pay for it .... i cancelled the pet insurance and am still paying the vet off... be careful there is alot of fine prints under the fine print
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dotsure.co.za's replyOfficial
07 Jun 2022, 19:14Hi Maryann B, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply07 Jun 2022, 19:14
Official
Hi Maryann B, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za