Bad service on a liability claim

<p>I received a legal letter in the post for a hit and run claim that involved someone who had CLONED my license plate.</p> <p>I sent this to dotsure.</p> <p>1. I didn't receive a response and had to follow up</p> <p>2. When I get a response they didn't know what to do with it and I had to tell them to send it to their legal and recoveries department </p> <p>3. I then received a phone call from Isaac asking me IF MY VEHICLE HAD BEEN INVOLVED. I told him to read the documents I submitted and call me back once he knew what he was talking about</p> <p>4. He called back but I missed the call. I phoned back and left him a msg. He DIDN'T RETURN THE CALL</p>