JJ
Jan J

1 reviews | Active since Aug 2016

18 Mar 2021, 09:42

Bad service

After making arrangements to for payment they try to debit your account 2 times in one month and then still they phone you and said it has not been paid!! Kicking a man when he is down is not good!!! I think you guys need to start communicating with each other

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply18 Mar 2021, 09:57
Official
Hi Jan, 

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za