BAD SERVICE

Good day

I am very disappointed with the service i received from Dotsure from theNovemver to date , 14 November i had to remind them of the claim of my car and to date 2 December i am still fighting battling to get my car fixed from them/ third party. Panel beater is refusing to release my car because payment has not been made to them to date. NOT HAVING A CAR FOR A CAR IS A NIGHTMARE AND THEY DEDUCT THEIR PREMIERMS MONTHLY WITH NO FAIL , BUT POOR SERVICE. ALL I NEED FROM THEM IS MY CAR TO BE FIXED / TALK TO THIRD PARTY TO FIX MY CAR. Lindokuhle who is /was handling the claim and her team are Not helpful at all because i must call them all the time for update and i am very disappointed with Dotsure and will never recommend them to no one. THEY HAVE VERY BAD SERVICE WHEN TREATING THEIR CLIENTS WHEN SUBMITTING CLAIMS. TODAY IS December with no car , no progress and poor service all the way..... They are the worst insurance company ever.