bM
bongani M
1 reviews | Active since Jun 2013
13 Dec 2022, 09:14
Bad service
My car insurance was canceled with dotsure and they said my premiums would be refunded. They keep saying the refund has been actioned but I still have not received the money. the call center agents are useless and I can't get assistance from them.
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dotsure.co.za's replyOfficial
13 Dec 2022, 10:40Hi Bongani, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply13 Dec 2022, 10:40
Official
Hi Bongani, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za