TK
Toki K
1 reviews | Active since Apr 2020
15 Sept 2026, 13:02
Bad service ever.
The last thing I remember about bad service was when Dotsure rejected my claim. Their excuse was that the authorized service center said I was driving on the pot holes, and that did not suit me well because when I'm driving the people from the service center doesn't know where am I driving from or to.
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dotsure.co.za's replyOfficial
15 Sept 2026, 13:05Hi Toki,
We’re sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
Please know that we have referred this to the relevant department to investigate this matter further. They will be in contact with you if they require any additional information.
The dotsure.co.za team
We’re sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
Please know that we have referred this to the relevant department to investigate this matter further. They will be in contact with you if they require any additional information.
The dotsure.co.za team
dotsure.co.za's reply15 Sept 2026, 13:05
Official
Hi Toki,
We’re sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
Please know that we have referred this to the relevant department to investigate this matter further. They will be in contact with you if they require any additional information.
The dotsure.co.za team
We’re sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
Please know that we have referred this to the relevant department to investigate this matter further. They will be in contact with you if they require any additional information.
The dotsure.co.za team