BM
Bontle M

1 reviews | Active since Sept 2020

14 Feb 2022, 17:00

Bad service

It is with regret that i will cancel my insurance with dotsure as I have submitted a claim for lost car keys and Im being told d that I cant claim because its not ******. If it was not ****** I could have found them. Bad service that I recieved.

When I joined Dotsure, i was told for lost keys I can claim now its a different story.

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply14 Feb 2022, 17:02
Official
Hi Bontle,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za