DJ
Dean J

1 reviews | Active since Aug 2021

16 Aug 2021, 08:23

Bad service

Dotsure claim department is unfriendly and can not do there work. I have sent all the documents that was and is needed to sort out my claim and I get a call every day regarding the documents and to which email address did I sent it too. I never signed to be with you I was insured with Hollard and when I phoned to put a claim in that's when I found out I am insured through dotsure

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply16 Aug 2021, 08:38
Official
Hi Dean,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za