LT
Ludwig T
1 reviews | Active since Nov 2019
29 Apr 2025, 18:02
Bad service
I submitted a claim last week and was requested to give additional info via the portal. The portal did not work and did not allow me to submit anything so I sent it on email. It's been more than a wwwk with no feedback at all.
Helpful (0)
Replies (3)0
Replies (3)
dotsure.co.za's replyOfficial
30 Apr 2025, 08:08Hi Ludwig, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply30 Apr 2025, 08:08
Official
Hi Ludwig, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
LT
Ludwig T's updateReviewer Update
02 May 2025, 14:03Still no feedback! this is truly appealing, cancelling today!
LT
Ludwig T's update02 May 2025, 14:03
Reviewer Update
Still no feedback! this is truly appealing, cancelling today!
LT
Ludwig T's updateReviewer Update
02 May 2025, 14:04very quick to call when you want to sign up, once you're a client you NEVER hear anything again. will be reversing my debit order as well.
LT
Ludwig T's update02 May 2025, 14:04
Reviewer Update
very quick to call when you want to sign up, once you're a client you NEVER hear anything again. will be reversing my debit order as well.