SM
Siphiwe M

1 reviews | Active since Feb 2020

01 Sept 2026, 09:30

Bad service

Still no response on my claim

Can you please cancel all my policies, I would like to move somewhelse

0
Replies (2)
dotsure.co.za
dotsure.co.za's reply01 Sept 2026, 09:37
Official
Hi Siphiwe,

We’re sorry to hear you feel this way. We care about every client’s journey with us and want to improve where we can.

Please know that we have referred this to the relevant department to investigate this matter further. They will be in contact with you if they require any additional information.

The dotsure.co.za team
dotsure.co.za
dotsure.co.za's reply01 Sept 2026, 11:38
Official
Hi Siphiwe,

In your previous review, we requested the policy number for which you were having an issue with but received no feedback.

Would you be able to please provide us with the policy number or claim number so that we can further assist you?

Kind Regards,
The ditsure.co.za team