LL
Luvuyo L
1 reviews | Active since May 2023
30 Jan 2024, 08:49
Bad service and refusal to pay for Wattanty repairs
I had a Warrant plan with Dotsure.co.za, in September 2023, my break down vehicle blown the top, overheated and damaged internal components. call broke down, they refused and declined to pay for repairs and I ended up paying for parts and Labour. Vehicle's service history was up to date.
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dotsure.co.za's replyOfficial
30 Jan 2024, 08:50Hi Luvuyo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply30 Jan 2024, 08:50
Official
Hi Luvuyo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za