HU
Heidi-Marie Uys
1 reviews | Active since Jan 2022
27 Sept 2022, 09:36
Bad service
After I lost my job I made arrangements with Dotsure to lower my premiums until I could find a job. They've lowered my payment but they did'nt change the amount on the debit order, wich now, put me in the red.
Helpful (0)
Replies (2)0
Replies (2)
dotsure.co.za's replyOfficial
27 Sept 2022, 09:40Hi Heidi-Marie, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply27 Sept 2022, 09:40
Official
Hi Heidi-Marie, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
HU
Heidi-Marie Uys's updateReviewer Update
02 Oct 2022, 18:36Thanks to Dotsure for handeling my complaint satisfactory.
HU
Heidi-Marie Uys's update02 Oct 2022, 18:36
Reviewer Update
Thanks to Dotsure for handeling my complaint satisfactory.