RM
Reneilwe M

1 reviews | Active since Feb 2022

10 Apr 2026, 12:59

Bad service

The worst ever, we regret joining this nonsense, definitely canceling this stupid insurance, keeps on canceling our claim. We enquired they requested other documents, we submit them, then they dont even call to communicate, worst insurance ever. Every time we follow up, they ask for our reference then do nothing afterwards. We have called, emailed, whatsapp'ed. They just ignore us.

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply10 Apr 2026, 14:01
Official
Hi Reneilwe, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za