Bad Service

<div>Truth be told its been a frustrating process dealing with dotsure, had the worst service ever from ***** a claims advisor there who was literally shouting at me while being so rude, truly unacceptable indeed. I cant wait for this process to be finalised. While there has been good service few and far in between, the rest of the experience has been absolutely miserable, I have spent way over R200-R300 on airtime alone trying to finalise a claim. Standards have clearly dropped to unacceptable standrs now. Its even worse if you use the " call me back " service beacause they dont even bother to call you back as soon as "humanly", in fact one is lucky to be called back unless they run of airtime during the call with an agent.</div>