MA
Medorose A
1 reviews | Active since May 2013
07 Aug 2023, 16:09
Bad service
I am not happy with the service that i have been receiving from Dotsure.Have been following up but get transfered everytime to the incorrect dept.Paperwork of claim was submitted but no response email was received and out of the blue i get a cancellation email for incomplete documentation
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Replies (2)
dotsure.co.za's replyOfficial
07 Aug 2023, 16:19Hi Medorose, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply07 Aug 2023, 16:19
Official
Hi Medorose, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
MA
Medorose A's updateReviewer Update
12 Aug 2023, 13:46Good day is the 12th and my claim has still not been sortes
MA
Medorose A's update12 Aug 2023, 13:46
Reviewer Update
Good day is the 12th and my claim has still not been sortes