BAD SERVICE

My name is Neo Sibeko,i am a very frustrated client. when i took cover i wanted a service plan and i was told it is included on cover, only to find that it is just an addition to cover not actually service plan cover. Then the time for my service comes, when i was about to take my car in, i called them, only then i am told it is not a service plan cover but i will get just R2000 for taking service. i was frustrated because i did not plan for that. as the result i took my vehicle late for a service. I then send through the proof of payment for my service, i was then declined because i took my car in for a service a little late.

I requested for a policy to be cancelled after i paid R480 for a whole year without getting any help from them. On the 08th of October i asked for the policy to be cancelled, it was not cancelled and they went on to debit my account. Please cancel this policy and refund my October premiums. CLAIM NO-EASY*** POLICY NUMBER- EASY***