SL
Sylvia L
1 reviews | Active since Jul 2023
12 Jul 2023, 13:40
Bad service
I am very disappointed in the service. They are very quickly to call you, but as soon as you have a problem you get no response and it has been x2 days already. I have mailed numerous times and called as well. I still have not been called back or have my issue sorted. If this is the type of service you provide to client i would not recommend them at all.
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dotsure.co.za's replyOfficial
12 Jul 2023, 13:54Hi Sylvia, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply12 Jul 2023, 13:54
Official
Hi Sylvia, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za