1 reviews | Active since Nov 2014
Bad service
I have never experienced such bad sservice with an insurance provider. From lack of communication, to lack of follow ups to random excesses that come out of nowhere. Do not ever join them guys they are the worst. Also, supposedly they are they are the only insurance who order parts for panel beaters and do not let the panel beaters handle this themselves. Like what the hell nonsense is this. If you're part of their insurance change guys. You will regret the day you ever signed up once you actually need them. WORST service ever! It's been a month and my car has not even been assessed or fixed yet! WORST insurance ever!
Dear Genevieve
Thank you for contacting Dotsure.co.za.
We will investigate your complaint and get back to you as soon as possible.
Regards
Dotsure Resolutions Team
Dear Genevieve
Thank you for contacting Dotsure.co.za.
We will investigate your complaint and get back to you as soon as possible.
Regards
Dotsure Resolutions Team
Dear Genevieve
We confirm that you registered a claim against your comprehensive cover policy. As part of the claims process, your claim was sent for verification and subsequently authorised. We apologise for any inconvenience that this might have caused.
Just to clarify, our Procurement Department has agreements in place with several service providers, allowing them to source parts at lower prices than the panel beaters. This is mutually beneficial to both parties.
We trust that concerns has been addressed.
Dotsure Resolutions Team
Dear Genevieve
We confirm that you registered a claim against your comprehensive cover policy. As part of the claims process, your claim was sent for verification and subsequently authorised. We apologise for any inconvenience that this might have caused.
Just to clarify, our Procurement Department has agreements in place with several service providers, allowing them to source parts at lower prices than the panel beaters. This is mutually beneficial to both parties.
We trust that concerns has been addressed.
Dotsure Resolutions Team