CP
Chandrè Paulsen

1 reviews | Active since Jul 2024

06 Mar 2025, 17:03

Bad Service

Good day everyone I would just like to warn you against Dotsure and being involved in a accident with their client Im talking about experience myself now Last year march 2024 my vehicle was involved in a accident which was caused by their client Today their client denying that he was at fault stating that my vehicle hit him I've got all the footages and pictures whereas there's a video footage also whereas any person can see their client was drunk My husband came from work that afternoon and he had the right of way to drive because it's a straight lane whereas their client came full speed across the stop street into the lane where my vehicle was and my husband had to swerve out to avoid a head on collision Now he's denying that he was the cause of the accident and I'm taking this matter to court and the ombudsman because of the proof that I have of both the vehicle's damages I will also asked a expert to give me a report of who was at fault according to the damages then we will see

0
Replies (2)
dotsure.co.za
dotsure.co.za's reply07 Mar 2025, 08:06
Official
Hi Chandre, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
CP
Chandrè Paulsen's update07 Mar 2025, 08:15
Reviewer Update
That has been said almost over a year ago and according to yous it's your clients word against ours
So we will see what the ombudsman will say about the video footages and the lies your client told yous