JB
Jaco B
1 reviews | Active since Jul 2011
17 Aug 2022, 08:57
Bad Service
This what Dotsure ask their customers to do on email because they can earn incentives, not the customer thats paying every month and maybe claim once in years and still their service sucks. Waiting for 3 days for the discount office to call me but nothing. "Should you decide to rate my service 5 stars, please leave a review using this link. I may earn an incentive – please remember to add my name and surname 😊"
Helpful (0)
Replies (1)0
Replies (1)dotsure.co.za's replyOfficial
17 Aug 2022, 09:14Hi Jaco, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply17 Aug 2022, 09:14
Official
Hi Jaco, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
