LJ
LETTIE J
1 reviews | Active since Jan 2021
02 Feb 2021, 11:30
BAD SERVICE
What a bad service I have received from Oakhurst new name DOTSURE.I have been with them for seven years but I have requested one simple thing to relink my monthly premium with Netstar insurance from last year August till last.I have sent numerous e-mails to them but they never revert to me until i decided to cancel my insurance with them.
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dotsure.co.za's replyOfficial
02 Feb 2021, 11:49Hi Lettie,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply02 Feb 2021, 11:49
Official
Hi Lettie,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za