NH
Nonhlanhla H
1 reviews | Active since Apr 2026
10 Apr 2026, 09:15
Bad service
Ohhhh bad service no communication at all when you call trying to find out how far your claim is it's always stories of their negotiator Malikah Basson is out of office if not on lunch, she's not picking up her line or she will call you back tomorrow but never does you send them emails no response what so ever it's been 3 months heading to four I am unable to work coz my car has been standing since January 26 I've lost a lot. I don't think they understand or even take us serious 😕
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Replies (4)0
Replies (4)
dotsure.co.za's replyOfficial
10 Apr 2026, 10:03Hi Nonhlanhla, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply10 Apr 2026, 10:03
Official
Hi Nonhlanhla, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
NH
Nonhlanhla H's updateReviewer Update
04 Jun 2026, 13:05I haven't heard from anyone since this complain was posted here clearly they don't take anything serious
NH
Nonhlanhla H's update04 Jun 2026, 13:05
Reviewer Update
I haven't heard from anyone since this complain was posted here clearly they don't take anything serious
NH
Nonhlanhla H's updateReviewer Update
21 Jun 2026, 15:20Dotsure should stick to being a pet insurance because they clearly see pets more important than humans tell me why a query made in January is still not solved till this day and I've been begging with that MALIKA lady to say please I need this sorted out I am pregnant and can give birth anytime soon but she's not even moved by that I am now standing with a car that has accumulated more problems because of rats n yet I am paying installments every month.....
NH
Nonhlanhla H's update21 Jun 2026, 15:20
Reviewer Update
Dotsure should stick to being a pet insurance because they clearly see pets more important than humans tell me why a query made in January is still not solved till this day and I've been begging with that MALIKA lady to say please I need this sorted out I am pregnant and can give birth anytime soon but she's not even moved by that I am now standing with a car that has accumulated more problems because of rats n yet I am paying installments every month.....
dotsure.co.za's replyOfficial
22 Jun 2026, 07:22Hi Nonhlanhla,
We’re sorry to hear about your experience. We have referred this to the relevant department again to investigate this matter further.
The dotsure.co.za team
We’re sorry to hear about your experience. We have referred this to the relevant department again to investigate this matter further.
The dotsure.co.za team
dotsure.co.za's reply22 Jun 2026, 07:22
Official
Hi Nonhlanhla,
We’re sorry to hear about your experience. We have referred this to the relevant department again to investigate this matter further.
The dotsure.co.za team
We’re sorry to hear about your experience. We have referred this to the relevant department again to investigate this matter further.
The dotsure.co.za team