Bad Insurance - dotsure

I had an insurance with Dotsure. It started off on my fathers name. He sadly passed away earlier this year. I had to change the insurance over to my name. I thought that went really easy until I've noticed a msg on my dad's phone stating that the tracker is currently a view months in arrears. I contacted them and they did not put the tracker over to my name. They took the money each month but did not pay the tracker. After numerous phone calls I cancelled the insurance. Then tracker suddenly deducted two months from my bank account. When I contacted them they stated that I've took out the tracker the previous month that is why they are taking two months and they see that I have cancelled so I will need to pay R1800 cancelation fee. After I explained my story they took the cancellation without the cancelation fee. After that dotsure still tried to take a debit order and sending me messages that I have cancelled the debit orders and that I will not be insured if the debit order does not go through. So the person that was supposed to cancel the insurance did not. It took two months to sort out. My experience with them was horrible. Before I cancelled someone drove into me while standing still. I have an access buster but wanted to charge me R13 000 access for R6500 damage. Needless to say my car is still damaged.