BM
Busisiwe M

1 reviews | Active since Oct 2019

24 Nov 2020, 17:02

Bad Insurance company ever

Was advise by their consultant to take my car to electrician for locks. I paid R950 after sending the quote they said they do not cover such unless it was involved in car accident. And also they are not liable for the R950 paid for quote.

Would not advise anyone to take their insurance their staff is not well trained. If she was well trained she was gonna tell me not bother but shes the one encouraged me.

0
Replies (3)
dotsure.co.za
dotsure.co.za's reply25 Nov 2020, 08:48
Official
Hi Busisiwe,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. Can you kindly provide us with your policy details so the above can be referred to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za
BM
Busisiwe M's update25 Nov 2020, 11:28
Reviewer Update
*** ID NO
THANDI BUSISIWE MKHWA****
BM
Busisiwe M's update28 Dec 2020, 15:22
Reviewer Update
No respond until this day