FM
Fana M

1 reviews | Active since Apr 2021

27 Apr 2021, 15:40

Bad

Dotsure doesn't deserve any star it's a bad insurance company I dont rate it They are very quick on taking premiums but when u in trouble they look back as if they dont know you I wouldn't advise anyone to work with them it's a bad insurance company

0
Replies (3)
dotsure.co.za
dotsure.co.za's reply28 Apr 2021, 08:25
Official
Hi Fana,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. Please send us your policy details and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za
FM
Fana M's update28 Apr 2021, 11:41
Reviewer Update
you people have treated my father so badly and hes been paying his premiums every month
but when was in an accident he claimed but what you did was very irritating we called every day to ask about the claim they kept on saying your claim was Cancelled.then you pay him 14 000 rand you tell him to fix his car by him self what kind of insurance are you
please treat people in a good way...fix my fathers car or we go to our lawyers.
dotsure.co.za
dotsure.co.za's reply28 Apr 2021, 12:07
Official
Thank you for your message Fana,

we would like to look into this further, kindly send us the policy details or ID number so our team can assist.

dotsure.co.za