mS
margot S

1 reviews | Active since Jul 2020

04 Jun 2024, 14:53

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I am writing to express my heartfelt gratitude for the exceptional service I received from Tamlin Mostad and the dotsure pet insurance team following my dog’s recent emergency room visit. As someone who had never filed a claim with dotsure before, I was initially unsure about the process. However, Tamlin and the entire dotsure team were incredibly helpful, guiding me through each step and making the process remarkably smooth and straightforward.

Not only did they promptly pay my claim, but they also went above and beyond by sending a "Get Well Soon" card addressed directly to my dog, wishing him a speedy recovery. This thoughtful gesture meant a lot to us and demonstrated the compassionate and personal touch that dotsure provides.

I have no hesitation in recommending dotsure for your pet insurance needs. Tamlin and her team provided exceptional support and assistance during a stressful time, and I am truly grateful for their dedication and care.

Thank you, Tamlin, and the dotsure team, for all your help and support

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Replies (1)
dotsure.co.za
dotsure.co.za's reply04 Jun 2024, 16:32
Official
Hi Grace, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you! We'll share the compliments with the team as well. ;-) The dotsure.co.za family